Shipping policy

We currently ship all orders via USPS within the United States only.

Processing & Delivery Time

Orders are typically processed and shipped within 1–2 business days. Delivery times vary by location but generally range from 5–7 business days after your order ships.

Please note: During peak periods (such as new gear drops or holidays), processing times may be longer.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a USPS tracking number.

Shipping Costs

Shipping costs are calculated at checkout and may vary based on order size and delivery address. We may offer free shipping promotions from time to time. Check the banner or product pages for current details.

U.S. Only

We currently do not ship internationally. U.S. orders only.

Issues or Delays

If your order hasn’t arrived after 10 business days from shipment, or if you experience any delivery issues, contact us at marketing@cougarcollective.org and we’ll help sort it out.